Q. What government document assistance is available?


Assistance finding documents and using equipment is available at the Documents Service Desk in the Cornette Library during normal business hours. After-hours assistance is available from the 2nd floor Information Desk.

Appointments for more extensive reference assistance may be made by contacting Carolyn Ottoson, the Government Documents Librarian, through e-mail at cottoson@wtamu.edu or by calling (806) 651-2204.

Who may use this service?

  • Residents of the Texas Panhandle
  • WTAMU students, faculty, and staff

What kinds of questions may be asked?

  • those requiring brief, factual information (for example phone numbers, addresses, definitions)
  • inquiries concerning the selection and use of electronic government databases and resources
  • assistance finding government Web sites
  • requests for information on Cornette Library's United States and Texas documents holdings and services

What kinds of questions are not appropriate for this service?

  • medical, legal, tax, or business advice
  • subjects which do not involve United States or Texas government sources (WTAMU affiliates see our Email a Librarian instead)
  • those requiring extensive research, analysis, or interpretation (For more complex questions, stop by the Documents Desk or call us at (806) 651-2205.)
  • requests for borrowing or photocopying materials from our collection (WTAMU affiliates may call (806) 651-2406 for information on ordering materials not in our collection through Interlibrary Loan.)

When can I expect a reply?

  • normally within 48 hours excluding weekends and holidays

Email a Librarian.

  • Last Updated Nov 20, 2018
  • Views 0
  • Answered By Carolyn Ottoson

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